Stay Informed with MEDITECH's CSI Database

MEDITECH informs customers of essential software changes using multiple methods. For example, changes related to a potential patient safety concern are communicated and deployed via our Priority Event process. Additionally, issues that may or may not affect your organization, depending on workflow, are submitted to the Commonly Submitted Issues (CSI) Database.

We share CSIs so you can stay informed and assess changes you may need. The 5.x Client Services Division’s Tracking and Trending group, which monitors the frequency of reported issues and ensures action is taken, updates the CSI Database—so you can be sure you’re not missing important information.

MEDITECH recommends that your support analysts subscribe to the notifications for their applications, so they're aware of CSI DTSs and can evaluate whether or not your organization needs to have them proactively deployed.

If you have any questions, please contact your MEDITECH applications specialist.