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Two MEDITECH Customers Honored with Prestigious Baldrige Award 

November 20, 2014Two MEDITECH customers have been honored with the 2014 Malcolm Baldrige National Quality Award, the highest Presidential honor awarded for improvement, visionary leadership, and performance excellence through innovation. 

Hill Country Memorial (Fredericksburg, TX) is one of just 19 healthcare organizations in the country to receive this award since 1998. “We are indebted to our community, supporters, physicians, volunteers, and every single staff member for this remarkable accomplishment,” CEO Jayne Pope said, in the hospital’s official press release.  

Hill Country’s Performance Excellence Journey, which led to the Baldrige honor, cites five key areas for raising the bar:

  • patient safety and loyalty
  • health care outcomes
  • physician and staff satisfaction and engagement
  • fiscal responsibility
  • community services.

Hill Country ranks 57th out of nearly 3,200 hospitals nationwide for Value-Based Purchasing (VBP), a Centers for Medicare & Medicaid program that ranks hospitals on quality healthcare performance. The organization also consistently ranks in the top 10 percent nationally on CMS clinical process measures, healthcare outcomes, and patient experience measures.

St. David’s Healthcare, a MEDITECH customer with locations throughout central Texas, was also honored with the Baldrige Award.

Stay tuned in the weeks ahead for more in depth profiles.