Customer Service Advisory Board
The Customer Service Advisory Board is a collaborative group of healthcare leaders who focus on enhancing MEDITECH’s level of customer service. Management staff from both sides of the spectrum—MEDITECH and our customers—come together to discuss ideas for improvement. Time and time again, our customers prove to be our best source of knowledge, and their guidance has led to great initiatives and outcomes.
Visit this webpage to review the meeting notes from our bi-annual meetings, as well as the feedback we bring to life!
Customer Board Members
- Bill Young, CIO, Berkshire Health System
- Theresa Meadows, Senior Vice President/CIO, Cook Children's Medical Center
- Jackie Crews, ICT Manager-Production System & eHealth Solutions, Hamilton Health Sciences
- Joyce Walls, Director, Mount Nittany Health
- Randy Hart, Applications Manager, Norman Regional Hospital
- Karla Pegg, System Manager, Presence Health
- Larry Barnes, CIO, Salina Regional Health Center
- Shari Titus, IT Enterprise Manager, St. Joseph Health
- Jeff Allport, Vice President/CIO, Valley Presbyterian Hospital
- Jeannette Currie, CIO, Beth Israel Deaconess Hospital
MEDITECH Board Members
- Hoda Sayed-Friel, Executive Vice President
- Doug Aylaian, Associate Vice President
- Joe Coughlin, Associate Vice President
- Janice Burns, Director
- Marijo Carnino, Director
- Mark Donovan, Director
- Linda Ficco, Director
- Laurie Houle, Director
- Patricia Pacewicz, Director
