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Customer Success

Combining technology and innovative thinking, MEDITECH customers are leaders in the healthcare industry. The case studies and white papers below demonstrate quantifiable quality improvements and a return on investment. 

Case Studies & Success Stories

Appalachian Regional Healthcare Reduces Time to DKA Resolution by 25% With Nurse-Driven Protocol in MEDITECH Expanse
A multidisciplinary team at Appalachian Regional Healthcare developed a nurse-driven diabetic ketoacidosis protocol that leverages the Expanse EHR to guide evidence-based, multidisciplinary care guidelines for patients.

Southern Ohio Medical Center Reduces Unnecessary Urine Culture Orders By 29% With MEDITECH’s Clinical Decision Support
Southern Ohio Medical Center reduced antibiotic use and saved vital resources by deploying rule logic criteria in its Expanse EHR workflows.

Hancock Health Increases Patient Engagement With Expanse Patient Connect
Hancock Health's deployment of MEDITECH's Expanse Patient Connect solution has increased patient engagement and satisfaction, while reducing no-show rates by 35%.

Holland Bloorview Kids Rehabilitation Hospital Connects MEDITECH EHR With Epic, Advancing Interoperability
Holland Bloorview elected to connect its MEDITECH EHR to two stand-alone hospitals running Epic, providing a consistent approach to accessing and sharing information and making it easier for patients and their records to move freely between settings.

DCH Regional Medical Center Automates Collection Processes With MEDITECH’s Mobile Phlebotomy
Learn how MEDITECH’s Mobile Phlebotomy solution helped DCH Medical Center overcome challenges associated with manual blood collection processes and improve the patient experience.

Ozarks Healthcare Expands Behavioral Health Services With MEDITECH Expanse
See how Ozarks Healthcare's decision to employ MEDITECH's Expanse EHR has facilitated the organization with the tools to operate on a single record and become a Certified Community Behavioral Health Clinic.

Kingman Regional Medical Center Aims for Hepatitis C Elimination With Support From MEDITECH
Kingman Regional Medical Center engaged MEDITECH for guidance on extending workflows in its Expanse EHR to more effectively screen, monitor, and treat patients with hepatitis C.

Queensway Carleton Hospital Exchanges Patient Records With The Ottawa Hospital’s Epic System Via MEDITECH’s Interoperability Solutions
Queensway Carleton Hospital demonstrated how it is at the forefront of patient information sharing by implementing a point-to-point model that enables it to exchange patient records with The Ottawa Hospital, an Epic customer.

Southern Ohio Medical Center Lowers Hospital-Acquired C. Difficile Rates by 30% With MEDITECH Professional Services
Southern Ohio Medical Center leveraged its Expanse EHR to automate the manual and capital-intensive processes involved in identifying and testing for C. difficile.

North Country Healthcare Implements MEDITECH Expanse Surgical Services In Three Critical Access Hospitals
North Country Healthcare’s three Critical Access Hospitals implemented Surgical Services to standardize patient information, processes, and protocols across the organization.

Major Health Partners Uses MEDITECH To Improve Home Medication Verification Workflow In The ED
Learn how Major Health Partners saw a 30% time savings in home medication verification workflow in the ED by using MEDITECH Expanse Patient Care for process improvements.

San Luis Valley Health Regional Medical Center Joins CommonWell Health Alliance® To Improve Coordinated Care
Learn how San Luis Valley Health Regional Medical Center enabled MEDITECH’s CommonWell Connected™ product for Expanse to connect with its affiliated clinics the help bridge gaps in care.

Frederick Health Aligns Workflows Across Care Settings With Expanse & MEDITECH Professional Services
Learn how Frederick Health engaged with MEDITECH Professional Services to help their new CMIO improve EHR workflow alignment across care settings.

Ontario Shores Centre For Mental Health Sciences Engages Outpatients With MEDITECH’s Customizable Questionnaires
Learn how Ontario Shores’ use of online questionnaires is increasing patient engagement as well as portal usage.

Oswego Health Gains Financial Transparency And Increases Efficiency With MEDITECH Expanse
Learn how MEDITECH's Revenue Cycle solution, specifically the interactive Financial Status Desktop, enabled Oswego Health to eliminate manual processes while improving transparency.

Newman Regional Health Uses MEDITECH To Transform Sepsis Treatment
To overcome challenges with sepsis compliance, Newman Regional Health devised strategies that included a multidisciplinary approach to incorporating MEDITECH’s Sepsis Management Toolkit recommendations in Expanse.

Lawrence General Hospital Increases Physician Efficiency With MEDITECH's BCA Solution
MEDITECH’s Business and Clinical Analytics solution is helping physician efficiency in one of the busiest emergency departments in Massachusetts.

KDMC Gives Back 100+ Hours to Nurses with MEDITECH Expanse Patient Care
Learn how King’s Daughters Medical Center gives nurses overburdened by the pandemic a better tool to reduce time on everyday tasks.

Northeastern Vermont Regional Hospital Captures The Continuum Of Care With Expanse Labor And Delivery
Read how Expanse Labor and Delivery is helping NVRH to improve continuity of care, including linking mothers and babies to recall critical data for newborn care.

Emanate Health Advances COVID-19 Contact Tracing With MEDITECH Professional Services
Learn how Emanate Health collaborated with MEDITECH Professional Services to quickly develop contact tracing dashboards in their MEDITECH Expanse EHR and how doing so helped them identify patients and staff at high risk for COVID-19 exposure.

Major Health Partners Uses MEDITECH Expanse Hypertension Patient Registries In Population Health Initiative
Find out how Major Health Partners (Shelbyville, IN) began tracking population health using Expanse and saw an average 30 percent monthly reduction for those with blood pressure over 160.

St. Luke's Health System Saves Schedulers 5-7 Hours Per Day Through Self-Scheduling Of COVID-19 Vaccinations
Find out how St. Luke’s used MEDITECH’s self-scheduling feature to improve efficiency and boost patient portal enrollment.

Kingman Regional Medical Center Makes Strides In Value-based Care With MEDITECH
Read more on how Kingman engaged MEDITECH Professional Services to implement a robust, KPI-driven solution.

CalvertHealth Monitors Coronavirus Cases Using MEDITECH’s BCA Solution
Learn how Calverthealth looked to its Business and Clinical Analytics (BCA) solution and business application specialist to build a coronavirus monitoring dashboard to stay ahead of the pandemic.

The Valley Hospital Uses MEDITECH’s Surveillance Solution To Monitor And Manage COVID-19 Patients
Learn how the Valley Hospital used Quality and Surveillance, MEDITECH’s predictive analytics solution, to monitor its patients’ COVID-19 status.

NMC Health Decreases Antibiotic Use Through MEDITECH's Antimicrobial Stewardship Toolkit
Learn how by using MEDITECH's Antimicrobial Stewardship Toolkit, NMC Health has seen a 4 percent decrease in total administration days and a 30 percent decrease in cost per patient (per day).

Newton Medical Center Uncovers COVID-19 Insights With MEDITECH's BCA Solution
Learn how Newton Medical Center (Now NMC Health) worked with MEDITECH's Professional Services to create COVID-19 dashboards and uncover insights needed to care for their patients during the pandemic.

Coffeyville Regional Medical Center Improves Patient Care With MEDITECH's Depression Screening & Suicide Prevention Toolkit
Learn how Coffeyville Regional Medical Center used MEDITECH's Depression Screening and Suicide Prevention Toolkit to identify patients at risk for suicide and get them the help they needed.

Beth Israel Deaconess Keeps Clinicians And Patients Connected With One Touch Feature In MEDITECH                        
Learn how Beth Israel Deaconess Medical Center’s three community hospitals are exchanging patient information with several affiliated organizations using other vendors’ EHRs through MEDITECH's One Touch button.

Rotherham Improves A&E Integration And Interoperability With MEDITECH's EPR                                                   
Download our case study to learn how Rotherham NHS Foundation Trust gained one source of truth for hospital and A&E care by integrating MEDITECH in their A&E, while saving £153,300 through interoperability with the NHS Personal Demographics Service (PDS).

St. Bernards Healthcare Lowers SIR With CLABSI Prevention Processes 
Download our case study to learn how St. Bernards Healthcare accomplished their goal of lowering their SIR below the 1.0 national standard to .241 after launching their HIRO package as part of their CLABSI prevention process.

Golden Valley Memorial Healthcare Improves RVU Transparency With MEDITECH's Professional Services
Learn how Golden Valley Memorial Healthcare worked with MEDITECH's Professional Services division to develop a customized RVU dashboard in Business and Clinical Analytics to improve transparency and save time.

Valley Presbyterian Hospital Promotes Interoperability Through CommonWell
Learn how Valley Presbyterian Hospital uses CommonWell Health Alliance and their bridge to Carequality to exchange patient records and improve the quality of care.

KDMC Reduces ED LOS By One Hour Using MEDITECH Expanse
Learn how KDMC used MEDITECH Expanse in the ED to improve physician workflow and reduce Length of Stay by one hour.

CalvertHealth Makes Major Gains In Battling The Opioid Epidemic
Learn how CalvertHealth realized a 94 percent reduction in Dilaudid® prescriptions and a 46 percent decrease in other opioids with MEDITECH's EHR.

In Rural Texas, ‘Bridge To Health’ Mobile Clinic Uses MEDITECH’s EHR To Deliver Better Care
Learn how Palo Pinto General Hospital provides care to underserved populations using 'Bridge to Health,' a self-contained and fully equipped mobile clinic.

MEDITECH's Expanse Point Of Care Mobilizes Nurses At KDMC
Download our case study to learn how King’s Daughters Medical Center used MEDITECH's Expanse Point of Care to improve nurse efficiency, mobility, and patient engagement via smartphone devices.

Alder Hey Children’s Transforms Care With MEDITECH’s Interoperability Solutions
Learn how within six weeks Alder Hey and MEDITECH developed a CDA feed into the shared record, allowing clinicians to see a list of documents in the patient record, including discharge summaries, radiology reports, pathology results, and standard demographics. 

Frederick Memorial Hospital Reduces Sepsis Mortality Rate By 65 Percent With MEDITECH
Download our case study to learn how Frederick Memorial reduced Sepsis mortality by 65% and improved SEP-1 core measure compliance rates from 32% to 80% using MEDITECH.

Waypoint Centre For Mental Health Care Improves Transitions With SBAR Tool
Download our case study to learn how Waypoint Centre For Mental Health Care used MEDITECH's SBAR tool to improve care transitions and reduce documentation time by over 60%.

RCCH Healthcare Partners Uses MEDITECH Toolkit And Surveillance Solution To Combat CAUTI
Learn how MEDITECH’s Quality and Surveillance solution and CAUTI Prevention Toolkit helped RCCH Healthcare Partners decrease CAUTI rates by 45% and indwelling catheter days by 35% through early prevention and detection.

Patient Registries Help Kalispell Regional Advance Diabetes Management, Increase Cancer Screenings By 22 Percent
Learn how Kalispell Regional used Patient Registries to support their shift from fee for service to value-based care, including an increased focus on health maintenance and diabetes management.

Hilo Medical Center Improves SEP-1 Compliance By 34 Percentage Points Using MEDITECH’s Expanse EHR
Learn how Hilo Medical Center significantly improved SEP-1 compliance by aligning its sepsis workflow around best practices and embedding action items into MEDITECH's EHR. 

The Clatterbridge Cancer Centre NHS Foundation Trust Transforms Cancer Care
The Clatterbridge Cancer Centre (CCC) transitioned from paper-based medical records and limited e-Prescribing capabilities to MEDITECH’s 6.0 solution. CCC oncologists now use a more efficient process for ordering chemotherapy with multiple cycles, reducing e-Prescribing from a range of 15 to 90 steps, down to just 8.

Ontario Shores Advances Patient Engagement With MEDITECH
Following implementation of the Patient and Consumer Health Portal, Ontario Shores conducted a rigorous, peer-reviewed study that found significant benefits for their patients and healthcare organizations.

Anderson Regional Cuts A/R Days By 50% Using MEDITECH’s 6.1 Revenue Cycle Solution
The right tools, for the right people, at the right time is bringing a new level of fiscal transparency, accountability, and efficiency to Anderson’s revenue cycle.  In addition to reducing A/R days from 95 down to 47, the hospital has lowered lost revenue by 90 percent.

It’s In Their DNA: Avera Health Drives Precision Medicine At The Point Of Care

Avera Health converts pharmacogenomic results to actionable data at the point of ordering, alerting providers to the patient’s optimal pain medication. This personalized approach has taken Avera McKennan's pain management program to the next level.  

Detecting The Undetected: MEDITECH's Surveillance Identifies And Prevents Infections At Valley
With 23 surveillance boards in use, The Valley Hospital is yielding impressive results in identifying sepsis and other infections, complying with quality measures, and improving patient throughput.

Sepsis Screening Leads To 45% Mortality Rate Reduction And $10 Million Cost Savings
As part of a system-wide sepsis prevention effort, Avera Health integrated sepsis screening assessments, evidence-based order sets, and clinical decision support directly into their nurse and physician workflows, leading to a 45% sepsis mortality reduction and $10 million cost savings.

ED Nurse Navigator Program Uses MEDITECH’s EHR To Steer ED To $475,000 Annual Cost Savings
Avera McKennan Hospital & University Health Center’s Emergency Department implemented a nurse navigator program to focus on patients considered “super utilizers” of the ED. Fully automated in MEDITECH, the program results include a $475,000 annual cost savings and a 13.7% decrease in non-emergent ED visits.

White Papers

Innovation In Action
Meet four leading customers who are among the most innovative in healthcare, learn more about MEDITECH’s state-of-the-art technology, and discover how we outperform the competition.

Benefits Of An Integrated Approach To Critical Care
MEDITECH’s Critical Care solution is meeting the unique challenges faced by ICUs, NICUs, and other critical care areas. Its intuitive design and EHR integration make it a powerful tool for these high acuity environments.

Building A Sepsis Early Warning Detection System To Expedite Care
MEDITECH’s integrated EHR can be customized to create an early warning detection system that surveils and identifies patients who are at risk for sepsis for immediate management with evidence-based treatment protocols.